Insights on Travel, Logistics & Infrastructure

Article

The evolving role of experiences in travel

– Travelers increasingly plan trips around activities. How can the travel industry make it easier to discover and book the magical experiences that travelers crave?
Article

AI can transform workforce planning for travel and logistics companies
– Travel and logistics firms face mounting labor challenges—including frequent shortages, rising costs, and declining productivity.... Combining AI tools with new ways of working can improve efficiency.
Article

Diversifying global supply chains: Opportunities in Southeast Asia
– Southeast Asia is emerging as a global manufacturing hub, presenting opportunities for logistics companies. Here’s a look... at global trade flows in the region.
Collection

How are logistics executives navigating supply chain disruptions?
– Recent issues at canals and ports have created supply chain uncertainty. How do logistics executives help their customers cope?
Report

The state of tourism and hospitality 2024
– Tourism and hospitality are set to soar, powered by new travelers, destinations, and trends.

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Travel

Video

The hotel of the future
– In the 2030s, the best hotels will offer highly personalized guest experiences, sustainable travel options, and attractive employee opportunities.
Article

Next stop for Spanish tourism excellence: Sustainability
– Spain’s tourism sector has an opportunity to help position the country as a sustainable—and therefore more desirable—tourist destination.
Podcast - The McKinsey Podcast

A new itinerary for the tourism industry
– Consumers of all ages, from different parts of the globe, are prioritizing travel. Here’s what providers should know to tailor experiences in ways that will attract and delight today’s tourists.
Interview

Travel Disruptors: Bringing fintech to travel booking
– Hopper has acquired 100 million mobile users by offering consumer-friendly financial products and a gamified app experience, according to cofounder Frederic Lalonde.

Logistics

Interview

SEKO’s head of ocean freight on the AI future
– SEKO senior vice president for global ocean freight Akhil Nair discusses the significant disruptions that AI could bring to the world of logistics.
Interview

FourKites’ CEO on the value of digitization
– FourKites founder and CEO Matt Elenjickal discusses how digitization can help logistics customers who are dealing with ongoing supply-chain-infrastructure disruptions.
Interview

Logistics Disruptors: Samsara’s Sanjit Biswas on scaling real-world impact
– Just eight years after its founding, Samsara is publicly traded with an annual recurring revenue of over $850 million. And the journey is just beginning.
Interview

Logistics Disruptors: Data-driven insights for greener shipping
– With AI’s help, ships are using less fuel and keeping people safe at sea, says ZeroNorth’s Pelle Sommansson.

Infrastructure

Article

Good, better, best: Railways are advancing their ESG agenda
– A comprehensive ESG strategy could help railway companies to advance their sustainability agendas—and address more than decarbonization.
Article

Powering the transition to zero-emission trucks through infrastructure
– The United States has committed to 100 percent zero-emission truck sales by 2040, but what needs to happen on the ground?
Article

Infrastructure technologies: Challenges and solutions for smart mobility in urban areas
– Smart mobility solutions can transform city living and improve quality of life—but are difficult to implement at scale. A collaborative, ecosystem approach could be the way ahead.
Article

How to entice travelers to change tack to track
– Understanding what informs transport choices is the first step to encouraging a shift to trains.

Featured collections

Event

Accelerating future-ready infrastructure: The best ideas from the 2024 GII Summit
Leaders who gathered at the 9th Global Infrastructure Initiative Summit discussed the solutions necessary to shape the future... of infrastructure and the opportunities that lie ahead.
Collection

Logistics Disruptors
Global logistics has arrived at the forefront of digital transformation. Meet the companies shaping how goods will move tomorrow.
Collection

Driving the future of transport
A collection of insights from McKinsey’s Digital and Travel, Logistics & Infrastructure practices to help decision makers... advance technological change.
Collection

Paving the way to sustainable transportation
A collection of insights from McKinsey’s Sustainability and Travel, Logistics & Infrastructure practices to help transportation... stakeholders realize their zero carbon aspirations.

More insights

Article

Ready for takeoff: The airline retailing opportunity
– More sophisticated retailing could deliver substantial value to the airline industry—if technology, processes, and mindsets... can be changed.
Interview

Drawing finance to the mobility transition
– Two leading experts discuss why the mobility transition represents a new kind of asset class and the steps stakeholders can take... to derisk investment opportunities.
Interview

Driving the future: How connectivity will shape the truck industry
– Connected services can bring significant value to commercial vehicles—but industry stakeholders must work together to make... it happen.
Article

A new era: Trends shaping China’s heavy-duty trucking industry
– As the heavy-duty-truck market begins to stabilize, what does it mean for OEMs strategizing their next moves?
Article

Building Europe’s electric-truck charging infrastructure
– Charging has become an integral part of the electric truck. Players compete to offer end-to-end solutions, but challenges among... vehicles, charging, and the grid remain to be solved at scale.
Interview

Demand for efficient airplanes remains: An interview with Darren Hulst
– McKinsey speaks to Darren Hulst, vice president of Boeing’s commercial marketing division, to discuss the latest industry... trends and the outlook of aerospace 20 years into the future.
Interview

CEO and chairman Sean Doyle on British Airways’ transformation
– From retrofitting planes to overhauling its website and upgrading its lounges, British Airways’ £7 billion transformation... plan puts the customer first.
Report - McKinsey Global Institute

The hard stuff: Navigating the physical realities of the energy transition
– The energy transition is a physical transformation in its early stages. What challenges lie ahead?
Article

Start spreading the news: New York City travel and tourism are back
– The Big Apple’s travel and tourism sector has rebounded from its pandemic lull. But today’s New York City visitors... are arriving with new agendas.
Article

Greek shipping: Success factors and opportunities
– Greek shipping plays a pivotal role in global trade—and has done so for centuries. How might this sector build on its strengths... for the future?
Article

Logistics start-up funding: The investor pullback continues
– In the post-COVID-19 era, investors pinch their pennies.
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